Singapore Post creates new package categories to meet e-commerce deliveries

Singapore Post (SingPost) delivery truckSingapore Post (SingPost) delivery truck

Singapore Post said Wednesday it will introduce two new postal service categories to meet demand from a changing postal landscape, as mail volumes fall and e-commerce shipments rise.

The new basic package and tracked package categories will be for packages weighing up to two kilograms and that can be delivered to mailboxes, SingPost said in a filing to SGX. The service will be available starting 2 December.

“The introduction of these new categories reflects the high demand for small package deliveries across Singapore, with a tracking option given to customers,” SingPost said. “This will also make the work of the [postal carrier] more efficient, leading to improved service standards.” (SingPost has faced fines for service lapses in recent years.)

The basic package letterbox delivery service will cost between S$0.90 and S$3.50, and won’t offer tracking or notification, while the tracked package, priced between S$3.20 and S$4.80, offers delivery progress tracking and notifications to recipients, SingPost said.

International airmail rates from Singapore will also rise by S$0.10 to S$0.20, depending on country zones, due to rate increases from the Universal Postal Union, the statement said.

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